IMS200 spørsmål og svar

IMS200 er en profesjonell overvåkingprogramvare med støtte for flere brukere og flere vinduer
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Spørsmål av Guest
1K visninger
1
R
Svar av Robert Polubinski

Yes, the application is compatible with Windows 10. I've downloaded the installation package and launched it on Windows 10 64bit. As you can see in the image below, the software is running just fine.


Note: As this is important, you will have to launch it as Administrator or you'll encounter issues otherwise.

Click to viewenter image description here

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Spørsmål av kamal.D.werahara
616 visninger
1

I try to connect different DVR models to IMS200. I try HIVISION and it's working. What are the other supported DVR models?

Stephen Prastman
Svar av Stephen Prastman

Although IMS200 is released to work with the DOSS products, it appears that it can be used with a wide range of NVRs and DVRs. Unfortunately, there is no precise list with the supported DVR models. Besides DOSS website, you can find the software on SysVideo as well where more details are provided about the application.


SysVideo website: http://www.sysvideo.cn/product/detail.aspx?id=249#1

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Spørsmål av Bob K
1K visninger
4

When I try to open IMS 200 I get an error message "Load Background Image Failed" and the program will not open. This program worked just fine for about a month with my security cameras and the error started when trying to open on my HP laptop.

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Svar av Alex Urbach

You will have to select the program in compatibility mode. To do this, right click the executable file and select Properties > Compatibility. Choose Windows XP Service Pack 3. Accept the changes, then right click it again and use Run as Administrator. The application should load normally this time without any errors, but if you do encounter other issues, re-install it using its own setup package.

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Spørsmål av Guest
633 visninger
2

I have a problem with IMS200 on Windows 8. When I open the program, it charges but after a few minutes, it closes itself. Should someone tell me why and how can I resolve it?

Stephen Prastman
Svar av Stephen Prastman

You encounter these issues because the application wasn't specifically designed for Windows, therefore, bugs may appear. Try running it as Administrator and adjust its compatibility to Windows XP. It should work this way.

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Svar av Julia Bocchetta

The problem is caused by the ActiveX plug-in. Try to close down all other applications that consume important system resources. Once those resources are freed, the application will run normally.

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Spørsmål av Guest
495 visninger
4
Stephen Prastman
Svar av Stephen Prastman

Before using PTZ, you need to set it up first. To do this, I recommend on using the PDF manual. You can use Google to reach it. A valid copy is found at the Ebookaag website. Visit the page and scroll down to the section 6.4.

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Spørsmål av Guest
394 visninger
5

I need documentation describing the IMS200 TV Wall function. Can you help?

P
Svar av Pete Clapp

Unfortunately, there isn't an official user guide available for the TV Wall function, but you can find instructions using Google search engine. Also, you can obtain further information if you contact Doss, the application developer. You can get in touch with them using the contact form from the official web page.

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